Ensure the LAN cable is properly plugged into your computer or router. Confirm the LAN connection shows “Connected.” If using a router, switch it off, wait 30 seconds, and turn it back on. If the issue persists: WhatsApp: +91-9009007566 Call: +91-9009007566 Login to the customer.ojionline.in or website and raise a service request.

Disconnect unused devices. Restart your router. Use an Ethernet cable if possible. Stay close to your router. If still slow: WhatsApp: +91-9009007566 Call: +91-9009007566

Avoid placing it near metal or in corners. Rotate direction and adjust antennas. Try the "802.11n only" setting. Still not fixed? WhatsApp: +91-9009007566 Call: +91-9009007566

Connect via LAN cable. Visit speedtest.net. Select the ojionline server for best results. Still need help? WhatsApp: +91-9009007566 Call: +91-9009007566

Power: Solid green or blue Internet/DSL: Solid or blinking green Wi-Fi: Blinking or solid when active Red/Amber? Try restarting the router and contact support if unresolved.

Use a pin to press and hold the reset hole for 10–15 seconds. Router will reboot. All settings, including Wi-Fi name and password, will be erased.

WhatsApp: +91-9009007566 Call: +91-9009007566 Login to the customer.ojionline.in app or website → “My Service Request”

Login via the customer.ojionline.in app or website. Navigate to the Renewals section. For help: WhatsApp: +91-9009007566 Call: +91-9009007566

WhatsApp: +91-9009007566 Call: +91-9009007566 Email: customercare@ojionline.in We’re available 24/7 to assist you.

Yes. You can upgrade or downgrade your plan via your dashboard or by contacting the support team.

Visit the “Plans” page, choose your desired plan, and sign up.