1. Ensure the LAN cable is properly plugged into your computer or router. 2. Confirm the LAN connection shows “Connected.” 3. If using a router, switch it off, wait 30 seconds, and turn it back on. 4. If the issue persists: 1. WhatsApp: +91-9009007566 2. Call: +91-9009007566 3. Login to the customer.ojionline.in or website and raise a service request.

1. Disconnect unused devices. 2. Restart your router. 3. Use an Ethernet cable if possible. 4. Stay close to your router. 5. If still slow: 1. WhatsApp: +91-9009007566 2. Call: +91-9009007566

1. Avoid placing it near metal or in corners. 2. Rotate direction and adjust antennas. 3. Try the "802.11n only" setting. 4. Still not fixed? 1. WhatsApp: +91-9009007566 2. Call: +91-9009007566

1. Connect via LAN cable. 2. Visit speedtest.net. 3. Select the ojionline server for best results. 4. Still need help? 1. WhatsApp: +91-9009007566 2. Call: +91-9009007566

1. Power: Solid green or blue 2. Internet/DSL: Solid or blinking green 3. Wi-Fi: Blinking or solid when active 4. Red/Amber? Try restarting the router and contact support if unresolved.

1. Use a pin to press and hold the reset hole for 10–15 seconds. 2. Router will reboot. 3. All settings, including Wi-Fi name and password, will be erased.

1. WhatsApp: +91-9009007566 2. Call: +91-9009007566 3. Login to the customer.ojionline.in app or website → “My Service Request”

1. Login via the customer.ojionline.in app or website. 2. Navigate to the Renewals section. 3. For help: 1. WhatsApp: +91-9009007566 2. Call: +91-9009007566

1. WhatsApp: +91-9009007566 2. Call: +91-9009007566 3. Email: customercare@ojionline.in 4. We’re available 24/7 to assist you.

Yes. You can upgrade or downgrade your plan via your dashboard or by contacting the support team.

Visit the “Plans” page, choose your desired plan, and sign up.